Overview
Everything you need to know about your legal aid data, all in one place
Legal Aid fee earners manage a large amount of operational information on a daily basis. Matters need to be progressed, time needs to be recorded, certificates must be monitored, and costs need to remain visible throughout the life of a case. The challenge is not always a lack of information, but rather that the information sits in different places and is not easy to review at a glance.
The newly launched LAM Civil Dashboard is designed to address that problem by giving each user a personalised view of their workload, performance and financial position. The information shown is automatically limited to the matters and records associated with the signed-in user, helping fee earners focus on their own activity without having to filter through wider firm data.
A Clearer View of Current Legal Aid Work
The Overview section brings together the figures that may require the most immediate attention. Fee earners can see their active matters, certificates approaching their cost limit, matters that have moved over the escape threshold, associated unclaimed costs, and the time recorded that day compared with the previous day.
This makes it easier to identify where action may be needed. A certificate nearing its limit can be reviewed before it becomes urgent. A matter above the escape threshold can be seen alongside the value that remains unclaimed. Time recording can also be checked during the day, rather than only being reviewed retrospectively.
Understanding Personal Performance
The My Performance section gives fee earners a clearer picture of how their work is developing over time.
New Certificated and Legal Help matters are displayed over a selectable date range, while time recording is divided into chargeable and non-chargeable activity. Users can switch between weekly and monthly views, depending on the level of detail they need.
Where previous-year information is available, percentage comparisons are shown for the equivalent period. This gives current performance more context and helps users understand whether matter openings or recorded time are increasing, decreasing or remaining broadly consistent. Rather than relying on isolated totals, fee earners can see patterns developing across their own work.
A Better View of Costs, Debt and Unbilled Work
The Cost Analysis section focuses on the financial side of a fee earner’s caseload.
It shows costs delivered during the current year, including monthly actuals, comparisons with the same period in the previous year and forecasts for future months. Outstanding debt and unbilled work are also divided into Current, 30, 60, 90 and 120+ day age bands. This gives users a clearer view of work that has been delivered, amounts that remain outstanding and WIP that has not yet been billed. The age bands help make older items more visible, reducing the chance that debt or unbilled work remains hidden within a single total.
Designed to Be Practical
The dashboard charts include hover details, allowing users to view additional information without adding unnecessary clutter to the main screen. Each section also loads independently, so available information can be displayed without waiting for the whole dashboard to finish loading. These may seem like small details, but they support the dashboard’s broader purpose: making useful information easier to access during the working day.
More Dashboards are on the way!
The Civil Dashboard is the first step in a wider dashboard rollout within LAM. A Criminal Dashboard and Billing Dashboard are also on the way, giving firms further ways to view the information that matters across different areas of Legal Aid work. As these are introduced, the aim remains the same: to make important operational and financial information easier to understand, review, and act on.
A More Informed Starting Point
The LAM Civil Dashboard gives Legal Aid fee earners one place to review their workload, personal performance and financial position. By bringing together matter activity, time recording, cost information, aged debt and unbilled work, it helps users understand what is happening across their own caseload and where attention may be needed next.
To learn more about the newly launched LAM Civil Dashboard or to arrange a demonstration, contact the Mozaique team.
FAQs
Yes. It only displays matters and records associated with the signed-in user.
Yes. Where previous-year data is available, equivalent-period comparisons are shown.
Yes. Time recording is broken down into both categories, with weekly and monthly viewing options.
Yes. Outstanding debt and unbilled work are grouped into Current, 30, 60, 90 and 120+ day age bands.
