Overview
Bringing Seamless Legal Aid Billing to Cloud-Based Practice Management
Accesspoint Legal, the legal-sector technology specialist behind the Mozaique platform, announced that its Mozaique Legal Aid Manager now integrates directly with Actionstep, the cloud-based practice and case management system (PCMS) used by law firms worldwide.
The integration connects Mozaique’s purpose-built Legal Aid billing and compliance engine with Actionstep’s all-in-one practice management platform, giving Legal Aid practitioners a joined-up workflow from matter opening through to Legal Aid Agency (LAA) submission. Matter and client data flows automatically between the two systems, removing duplicate data entry and the errors that come with it.
What is the Mozaique Legal Aid Manager?
Mozaique’s Legal Aid Manager is a purpose-built SaaS case management and billing platform that eases the financial pressures unique to Legal Aid firms, turning compliance-heavy admin into a streamlined, profit-protecting workflow.
Key Features
Automatic Contract Upload
Matter setup is effortless: instead of the slow certificate entry most legal aid systems demand, Legal Aid Manager’s automatic contract upload lets you drop in a PDF certificate and Mozaique’s proprietary AI extracts the data for you, ready to create cases, record time and bill straight away.
Time Recording and Certificated Work
Legal Aid Manager also speeds up day-to-day time recording. Core and FAS time are captured with built-in, Mozaique-maintained rates, and smart time capture validates entries against current LAA rates in real time while letting you delete, re-allocate or move time through a simple interface that cuts errors. For Family work, a dedicated FAS (Family Advocacy Scheme) screen manages hearings, bolt-ons and claim bundles in one place — capturing court level, judge, hearing type, dates, duration and attendance, with fees calculated automatically as you work — so advocacy income is captured correctly and claimed in full.
Visual Cost Monitor
The Visual Cost Monitor gives an at-a-glance graph of funding status across fixed-fee and certificated cases, showing fixed fees, escape fees, time value, anticipated certificate costs and exactly how close a matter is to the escape threshold — replacing reactive, end-of-case cost-fixing with proactive control.
Billing Tracker
The Billing Tracker helps firms manage billing on matters across multiple levels. This includes fixed fee legal help claims, escape claims, interim payments on account, as well as final CCMS claims. The system can apply panel enhancements along with suggesting potential further enhancements using the existing systems, PCMS integration via the Mozaique Gateway sends a complete bill — profit costs with fee-earner allocation, disbursements and VAT — straight into your legal accounts or PCMS such as Actionstep, while exporting monthly submissions ready for upload to the LAA.
AI Enhancement Assessor
Finally, the AI Enhancement Assessor — a bespoke engine trained on official LAA Cost Assessment guidance — scores each matter, returns a clear estimated enhancement percentage with reasoning and LAA justifications, and recommends next steps to strengthen the claim and reduce rejections, so firms recover the full value of every case rather than simply billing time recorded.
The result is specialist Legal Aid functionality that plugs the gaps in mainstream case management software, keeps firms compliant as LAA rates and rules evolve, and ultimately helps them get paid what their cases are worth.
What’s the latest news around Legal Aid Manager?
Coming Soon: Crime in Legal Aid Manager
The Accesspoint team recently came together in London to discuss our delivery strategy and confirm timelines for the addition of Crime into Legal Aid Manager. With Civil now complete, the development team is making strong progress on Crime which is due in early Autumn. Watch out for further updates and a series of webinars to support the launch.
Blaser Mills Law are the latest to sign up to Legal Aid Manager, with another 8 firms onboarded in May
Throughout May, the Accesspoint team onboarded 8 law firms to Legal Aid Manager, with Blaser Mills Law being the latest to sign up. The award-winning, South East based law firm will now benefit from AI-powered certificate management, automated compliance workflows, and direct PCMS integration, making sure that time is captured and submitted accurately.
Hear from Accesspoint’s Managing Director
“Legal Aid firms have told us for years that they shouldn’t have to choose between a great practice management system and software that genuinely understands Legal Aid. By integrating with Actionstep, we’re letting firms layer our specialist Legal Aid capability on top of a fantastic cloud-based PCMS solution. It’s a game changer for legal aid firms nationwide.”
Scott Brown, Managing Director at Accesspoint (creators of Mozaique)
To summarise: Actionstep become the first UK case management platform to integrate with LAM
With the launch of LAM’s comprehensive API toolkit, legal technology providers can now integrate directly with the platform. Actionstep is the first UK case management platform to adopt the toolkit, extending its capabilities into LAM and providing legal aid lawyers with a seamless end-to-end solution that connects legal aid administration with day-to-day case and practice management.
About Mozaique: Mozaique is the integrated legal technology platform made by Accesspoint Legal, bringing together specialist modules including the Client Portal, Conveyancing Calculator and Legal Aid Manager. Since 2012, Accesspoint has worked side-by-side with law firms to build technology that fits the way legal professionals actually work: smarter, simpler and more human.
About Actionstep: Actionstep is a cloud-based legal practice and case management platform that combines CRM, matter management, document assembly, time and billing, trust and office accounting, and reporting in a single system accessible from any browser.
