Legal Aid Manager

We’ve built the future of Legal Aid Practice.

By rethinking matter setup, time recording, funding management, and collaboration, we have made a Legal Aid system that removes barriers to making a profit. View Legal Aid Manager Pricing
Watch Demo See how it works
overview Legal Aid lawyers operate under intense financial pressure. They manage the highest cost and billing overheads in legal services, yet receiveā€Øthe lowest fee income and until now, have had limited software solutions to help improve efficiencies. Our Legal Aid Manager addresses this head-on.
Legal Aid Manager is a SaaS case management and billing platform purpose-built for Legal Aid practices. It is designed to seamlessly integrate with other systems, or can be used as a stand-alone application.

It streamlines operations, automates compliance-heavy workflows, and ensures every billable activity is captured, validated, and submitted accurately ā€” helping firms reduce overheads and operate sustainably.

Features

Visual cost monitor

CostĀ monitorĀ shows a visual summary of the funding statusĀ andĀ different views for fixedĀ fee and certificated cases. Added features mean you can see how close a case is to escaping and anyĀ anticipatedĀ costs on a certificate. You can also see the Fixed Fees, Escape Fee and the time value, in one easy to read graph, with a highlight on how far you are from the Escape Threshold.

Automatic legal aidĀ contractĀ uploadĀ 

Adding in a certificate in most PCMS systems can be time consuming and complicated, especially if you have multiple contracts. In Legal Aid Manager, you can upload your PDF certificate and using our proprietary AI, we automatically extract the data from your certificate and do all of the hard work for you. Simply setup your branch, upload the contract and youā€™re ready to start creating cases, time recording & billing.

Seamless case management

All case data is consolidated into a single, easy to use view, providing full oversight of case descriptions and dates, client information, funding arrangements, critical dates, disabilities, certificate details, court information, fee earners, and profit costs.
Features

AI Assessment Assistant (overview)

Our Enhancement uses the latest AI technology to establish the best costs assessment for your matter. Our bespoke AI system is trained on the offical LAA Cost Assessment guidance, so that once details about your case are provided, it will provide you with enhancement uplift guidance to increase the time recording fee.

AI Assessment Assistant (options)

Our AI Assistant gives you flexible validation options:
A) Run a full assessment to check a matter against all relevant Legal Aid Agency rules, analyse documents and generate an enhancement recommendation.
B) Review matter setup to identify configuration issues early, check chronology, parties and evidence for inconsistencies, or;
C) Validate work against current LAA guidance before submission ā€” confirm scope, funding basis and time limits, reducing rejections and rework.

AI Assessment Assistant (enhancement prediction)

The AI Assessment Assistant provides a clear, estimated enhancement percentage, along with a plain-English summary of the outcome. It explains the reasoning behind the estimate, references the relevant LAA justification, highlights any compliance considerations, and recommends next actions to strengthen the matter and reduce risk.
More Features

Billing tracker

Cost monitor shows a visual summary of the funding status and different views for fixed fee and certificated matters. Added features mean you can see how close a matter is to escaping and any anticipated costs on a certificate.

Time recording

Record core time and FAS time with rates built in and maintained by us. Smart time capture provides real-time validation against LAA rates and fees, enables time to be deleted, re-allocated or moved and offers a simple, intuitive interface that significantly reduces errors.

FAS (Family Advocacy Scheme)

Record and manage FAS hearings, bolt-ons, and claim bundles from a single, intuitive screen. Capture court level, judge, hearing type, dates, duration, attendance, manage multiple bolt-ons and attendance notes all with fees calculated automatically as you work.

and even more features

Get paid what your case is worth with Legal Aid Manager

Easily view fees
View fixed fees, escape fees, and time value in a single, easy-to-read section, with a clear indicator showing how close you are to the escape threshold.
Intuitive gateway
It doesnā€™t matter what CMS/PMS/DMS you areā€Øusing now or planning to use in the future. The Legal Aid Manager leverages our Mozaique Gateway, which is designed to seamlessly transform data and integrate nicely with other systems. Or if you prefer, you can use LAM as a stand-alone application.
PCMS integration
Send your complete bill ā€” including profit costs with fee earner allocation, disbursements, and VAT ā€” directly to your Legal Accounts or PCMS such as Actionstep, for inclusion in your matter ledger and financial reports.
Submit claims to the LAA
You can export your monthly submission for upload to the LAA directly from the Legal Aid Manager. You can highlight matters eligible for an exception claim and generate the relevant PDF forms with ease.
Secure SSO login
Access Legal Aid Manager using Microsoft single sign-on (SSO) for improved security and a seamless login experience, reducing password fatigue while meeting firm security requirements.
Quick actions toolbar
Use the Quick Actions toolbar to instantly record time or create a new matter from anywhere in the system, keeping day-to-day work fast and uninterrupted.
Manage draft matters
Create matters in draft mode and return to them later. This allows incomplete information to be saved safely while ensuring accuracy before activation.
Automated LAA rates
All LAA rates are stored, maintained, and applied automatically within LAM, ensuring calculations always reflect the latest guidance without manual updates or risk of error.
Family matter management
Manage Family matters within a single platform, supporting both Public Law and Private Law Legal Aid work without separate systems or duplicated data.
and even more features

What problems does the Legal Aid Manager solve?

Getting paid what a case is worth
Getting paid what a case is worth is not about simply billing time recorded. With complex cost schemes for Civil and Criminal Legal Aid, VHCCā€™s and Events, cases need to be budgeted, and costs managed to maximise the true value of the case.
PCMS harmony
Many modern PCMS platforms are not designed to handle the complexity of Legal Aid billing. Legal Aid Manager bridges that gap, providing the specialist Legal Aid functionality your core system lacks while integrating seamlessly with your existing accounting and reporting workflows.
Getting paid before final bill
Getting paid before final bill reducing WIP lock up is key. Understanding the value of any enhancements for cost limitations, whilst separating from the core WIP streamlines the billing process. Scheduling when POAā€™s will be claimed for Civil cases should mean 80-100% of WIP is paid before the final bill is claimed, leaving enhancements within the cost limitation, to be assessed.
Software gaps
Software gaps cause incorrect matter set up, incomplete time recording, inaccurate WIP & WIP write off, failure to predict cost extensions, exceeding cost limits, missing out on enhancements, low confidence and user adoption and exporting data to ā€œfixā€ errors for time, billing and accounts inaccuracies.
Poor data transparency
Poor data transparency results in fixing cost issues at the billing stage, uncertainty on the value of WIP, low automation high resource costs, poor visibility of billing tracking and a reactive billing cycle.
Future proofed software
Legal Aid Manager is designed to evolve with Legal Aid. As LAA guidance, rates, and processes change, the platform is updated automatically, ensuring your firm remains compliant without disruptive system changes.
SOLUTIONS TO COMPLEMENT YOUR APPLICATIONS

A seamless design withā€Ølegal aid firms in mind.

The Legal Aid Manager is designed to seamlessly integrate and/or can be used as a stand-alone application.

  • Seamless billing workflows and tracking
  • Guided journeys for matter cost creation
  • Dynamic cost enhancement assessment
  • Smart time capture for chargeable and non-chargeable time
  • Proactive extension applications
  • Supervisor dashboards
Book a Legal Aid Manager (LAM) demo

Legal Aid Manager Pricing

Powerful case management and AIā€‘driven productivity, without complexity or surprises.

Free Plan

(1 month free trial)

Try the full LAM experience before paying anything.

Your free trial includes:

  • 3 user seats
  • Up to 5 matters
  • 100 FREE Mozaique AI Credits (see below)
  • Access to all features
  • Selfā€‘onboarding

A valid payment card is required, but you wonā€™t be billed until month 2. Cancel anytime during the trial.

Paid Plan

(Starts automatically from month 2)

Ā£105/month (Minimum 3 seats Ɨ Ā£35 per user/month)

Your paid plan includes:

  • 3 user accounts
  • Unlimited matters
  • Access to all features
  • Reporting & analytics
  • Standard support
  • Unlimited AI features (billed via Mozaique AI Credits – see below)

Add more users at any time for Ā£35 per additional user/month.

Enterprise Plan (contact us)

For firms who need more power.

  • Single Sign On (SSO)
  • Advanced Permissions Pack
  • Extra Environments (Test/Training)

AI Credits

Mozaique uses a simple and transparent credit system to power all AI features.

To use Legal Aid Manager’s AI features such as the Enhancement Assessment, you need to buy credits. Credits keep billing easy to understand and help you control costs.

What do AI credits cost?

PackCreditsPrice
AI Starter1,000Coming 2nd April
AI Core3,000Coming 2nd April
AI Plus8,000Coming 2nd April
Enterprise15,000+Contact us

How are AI credits used?

Every AI action within Legal Aid Manager uses a small number of credits. See below some examples.

AI ActionCredits UsedAI Action Explained
LAA Guidance Query50 credits per queryAsk a question and get instant regulatory guidance
Enhancement Assessment200 credits per queryFull matter scoring & reasoning
Deep Document Analysis400 credits per queryMulti-document complex reviews

Legal Aid Manager

Supported types

Family (Private Law)

Private LawĀ 

  • Children
  • Divorce
  • Domestic Abuse
  • Finance

Excluded under Private LawĀ 

  • Nullity of Civil PartnershipĀ 
  • Committal ProceedingsĀ 
  • ContactĀ 
  • Defended Divorce / Judicial SeparationĀ 
  • FGM (separate)Ā 
  • Final AppealĀ 
  • Forced Marriage Protection OrdersĀ 
  • Hague MattersĀ 
  • High CostĀ CaseĀ 
  • Inheritance (Provision for Family and Dependants) Act 1975Ā 
  • International Child AbductionĀ 
  • Parental Order (Human Fertilisation and Embryology Act 2008)Ā 
  • ResidenceĀ 
  • Trusts of Land and Appointment of Trustees Act 1996Ā 

Family (Public Law)

Public LawĀ 

  • Care or Supervision

Public Law OtherĀ 

  • Adoption ā€“Ā representingĀ a childĀ 
  • Adoption ā€“Ā representingĀ a parentĀ 
  • Application of a Placement OrderĀ 
  • Contact with a child (16.4) ā€“ child not in careĀ 
  • Contact with a child in careĀ 
  • Discharge of a Care Order (CO)Ā 
  • Discharge / Revocation / Variation of EPO, SAO, COĀ 
  • Emergency Protection Order (EPO)Ā 
  • InherentĀ JurisdictionĀ 
  • Secure Accommodation Order (SAO)Ā 
  • Special Guardianship Order (SGO) ā€“ when notĀ representingĀ a child and no care proceedingsĀ 
  • Special Guardianship Order (SGOch) ā€“Ā representingĀ a childĀ 
  • Wardship / Abduction

Housing

  • Housing
  • Section 202 Housing Act

Miscellaneous

  • All Other Matters
  • Consumer General Contract
  • Employment
  • Injunctions
  • Personal Injury

Other Core Categories

  • Claims Against Public Authorities
  • Clinical Negligence
  • Community Care
  • Consumer General Contract
  • Debt
  • Discrimination
  • Early Legal Advice
  • Education
  • Miscellaneous
  • Public Law
  • Welfare Benefits

Legal Aid Manager

In progress

Crime

Police Station Advice &Ā AssistanceĀ 

  • Police Station Attendance (in person)
  • Police Station Advice (remote)
  • Voluntary Interviews
  • Out-of-hours Police Station Advice

Magistratesā€™ CourtĀ 

  • Summary-only offences
  • Either-way offences (pre-allocation / summary trial)
  • Bail Applications (Magistratesā€™)

Crown CourtĀ 

  • Indictable offences
  • Either-way offences (sent to Crown Court)
  • Appeals to Crown Court

Prison LawĀ 

  • Parole Board Representation
  • Recall to Prison
  • Adjudications (Prison Discipline)
  • Sentence Calculation / Release Dates
  • Categorisation Reviews

Appeals & Higher CourtsĀ 

  • Appeals to the Court of Appeal (Criminal Division)
  • Case Stated / Judicial Review (Criminal matters)
  • Criminal Cases Review Commission (CCRC) applications

Youth Crime

  • Youth Court Representation
  • Police Station Advice (Youth)
  • Serious Youth Cases (Crown Court)

Specialist Crime Areas

  • Extradition
  • Proceeds of Crime Act (POCA) proceedings
  • Confiscation Proceedings
  • Serious Fraud / Complex CrimeĀ 

Immigration & Asylum

  • Asylum
  • Asylum Support (Section 95 / Section 4)
  • Immigration ā€“ General Casework
  • Immigration ā€“ Detention (Bail / Challenges)
  • Judicial Review (Immigration & Asylum)
  • Fresh Claims / Further Submissions
  • Family Reunion
  • Statelessness Applications
  • Victims of Trafficking (NRM-related immigration advice)
case studies

Hear from some of our clients who love Mozaique.

Explore our case studies

Book a demo.

This field is for validation purposes and should be left unchanged.
Consent(Required)

Book a demo

This field is for validation purposes and should be left unchanged.
Consent(Required)